TRANSPARENCY & DATA GOVERNANCE

Understanding Our
Commitment

Policy Section Navigator

1. Information We Collect

When you visit noyburris.com, contact our licensed insurance agents, request an appointment, or seek assistance with Medicare or health insurance, we may collect information necessary to respond to your inquiry and provide the services you request.

Information we may collect includes:

Contact Information: Your name, phone number, email address, ZIP code, and mailing address when needed.

Insurance Information: General eligibility information, coverage preferences, Medicare enrollment status, and relevant insurance details.

Prescription and Provider Information: Medication names, preferred pharmacies, and healthcare providers when voluntarily provided for insurance plan comparisons.

Appointment Information: Requested appointment dates, times, communication preferences, and scheduling details.

Website and Chat Information: Messages exchanged with Maya, our AI website assistant, contact form submissions, website interactions, and technical information collected through cookies and analytics tools.

We limit our collection to information reasonably necessary for the requested services and applicable business or legal requirements.

Important: Please do not share Social Security numbers, Medicare identification numbers, financial account details, or sensitive medical information through our public website chat. If additional sensitive information is required for enrollment or service, our licensed team will explain the appropriate process.

2. How We Use and Safeguard Your Data

We use the information you provide to assist with your insurance needs, respond to inquiries, provide requested services, and maintain our business operations.

How We Use Your Information:

Insurance Assistance: To explain Medicare and health insurance options, compare available plans, verify relevant eligibility information, and assist with applications or enrollment when authorized.

Customer Service: To respond to questions, provide ongoing assistance, and follow up on service requests.

Appointment Scheduling: To schedule, confirm, reschedule, or cancel appointments requested through our website, Maya AI assistant, or licensed team.

Website Improvement: To analyze general website activity, evaluate website performance, and improve visitors' experience, subject to applicable privacy and cookie preferences.

Legal and Regulatory Compliance: To maintain records and meet applicable insurance, privacy, and other legal requirements.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle.

Access to personal information is limited according to business responsibilities and applicable requirements. Authorized personnel, insurance organizations, and technology service providers may process information when necessary to deliver requested services.

We do not sell personal information to third-party lead brokers.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed completely secure.

Information Sharing

When necessary, information may be shared with authorized insurance carriers, enrollment platforms, customer relationship management providers, appointment scheduling services, and other service providers supporting our business.

We do not treat a website inquiry as automatic consent to receive unrelated marketing calls or text messages.

3. Your Rights & Communication Controls

We respect your privacy and your ability to make choices about how your personal information is used and how we communicate with you.

Depending on applicable laws and the type of information involved, you may request to:

Access Your Information: Ask what personal information we maintain about you and request access to eligible records.

Correct Your Information: Request corrections to inaccurate or outdated contact information.

Manage Communications: Update your preferred contact method or opt out of eligible marketing emails, calls, or text messages.

Request Deletion: Ask us to delete personal information when permitted by law. Certain records may need to be retained to meet insurance, legal, regulatory, or other applicable obligations.

Manage Cookie Preferences: Choose whether to allow optional website cookies and analytics technologies through our cookie consent controls, where available.

We will review privacy requests and respond in accordance with applicable laws and regulatory requirements.

Contact Us About Your Privacy

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:

Noy Burris
Licensed Insurance Agent

Nevada license: 3914392
Las Vegas, Nevada
Phone: 702-499-8891
Email: [email protected]
Website: https://noyburris.com

We are committed to responding to privacy questions and helping you understand how your information is handled.

4. AI Website Assistant and Communications

Plain English Summary

Key Points for Seniors

Your privacy matters to us. Here are the most important things to know:

  • Your information has a purpose: We use the details you provide to answer questions, assist with insurance options, and schedule appointments.
  • Your choices matter: You can ask how your information is used and opt out of eligible marketing communications.
  • Your information is handled responsibly: We use reasonable safeguards and share information with authorized service providers or insurance organizations when needed for requested services.
  • AI assistance is available: Maya can answer general questions and help schedule appointments. Personalized insurance recommendations come from licensed insurance agents.
MEDICARE GUIDANCE

Explore Your Medicare Options

Get personalized assistance from a licensed insurance agent when comparing Medicare Supplement and Medicare Advantage plans available in your area.

Compare plan premiums, coverage, and benefits
Guidance from a licensed insurance agent
Personal information handled with care
Request Medicare Information

No obligation to enroll

Our website uses Maya, an AI-powered virtual assistant, to help visitors understand general Medicare and health insurance topics, answer common questions, and request appointments with licensed insurance agents.

How Maya Uses Your Information:

Contact Information: Maya may collect your name, phone number, email address, and other basic details you voluntarily provide.

Chat Conversations: Messages exchanged with Maya may be stored and processed through our customer relationship management (CRM) platform and AI technology providers.

Appointment Scheduling: Maya may access appointment availability and assist with booking, rescheduling, or canceling appointments.

Human Assistance: Questions requiring personalized insurance recommendations, enrollment decisions, or additional assistance may be referred to a licensed insurance agent.

Maya is an AI assistant, not a licensed insurance agent. Information provided by Maya is general and educational and should not be considered a personalized insurance recommendation.

Privacy and Sensitive Information

Please do not share Social Security numbers, Medicare identification numbers, bank account details, medical records, or other sensitive personal information through public website chat.

If additional information is required for an insurance application or enrollment, our licensed team will explain the appropriate process for providing it.

Phone, Email, and Text Communications

We may use the contact information you provide to respond to your inquiry, assist with requested services, and communicate about appointments, subject to applicable laws and your communication preferences.

We do not treat submitting a website inquiry as automatic consent to receive unrelated marketing calls or text messages. Where separate marketing consent is legally required, it will be requested through an appropriate consent process.

5. Cookies, Google Analytics, and Website Tracking

Noy Burris's Website uses cookies and website technologies to support website functionality, understand visitor activity, and improve our online services.

Types of Cookies and Technologies:

Essential Cookies: These support basic website operations, security, and features such as website chat. Some essential technologies may be necessary for the website to function properly.

Analytics Cookies: We use Google Analytics 4 (GA4) to help understand website traffic, page visits, and general visitor interactions.

Google Tag Manager: We use Google Tag Manager (GTM) to manage certain website tracking technologies. GTM itself is a tag management system; the technologies activated through it may collect information as described in this policy.

Website Chat Technologies: Our website chat service may use cookies or similar technologies to maintain conversations and recognize returning visitors.

Information Collected Through Analytics

Depending on your cookie preferences and the technologies enabled, website analytics may process information such as:

Pages visited and time spent on our website.

General website interactions and navigation.

Browser and device information.

Approximate geographic location.

Cookie identifiers and other technical information.

We do not intentionally send Social Security numbers, Medicare identification numbers, sensitive medical information, or other directly identifying client information to Google Analytics.

Your Cookie Choices

Our website provides a cookie consent banner that allows visitors to accept optional cookies or choose essential cookies only.

Optional analytics cookies should be activated only in accordance with applicable consent requirements and the visitor's recorded preferences.

You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Google's Privacy Practices

For more information about Google's handling of data, please visit:

https://policies.google.com/privacy

Changes to Cookie Preferences

Where available, visitors can update their cookie preferences through the website's cookie consent controls. You may also contact us with questions about our website tracking practices.

6. Sharing Information with Third Parties

Noy Burris Insurance respects your privacy and shares personal information only as reasonably necessary to provide requested services, operate our business, or comply with applicable legal requirements.

Who May Receive Your Information:

Depending on the services you request, we may share relevant information with:

Insurance Carriers: Insurance companies when necessary to obtain quotes, verify eligibility, process applications, assist with enrollment, or provide ongoing policy services.

Insurance Enrollment Platforms: Authorized quoting, enrollment, and policy management systems used to assist with Medicare, individual and family health insurance, and other insurance services.

Customer Relationship Management Providers: AI4B CRM and related service providers that support contact management, client communications, appointment scheduling, and business operations.

AI Technology Providers: Technology providers supporting Maya, our AI website assistant, including the processing of chat conversations, general inquiries, and appointment requests.

Website and Analytics Providers: Website hosting services, Google Analytics, Google Tag Manager, and other technical providers supporting website functionality and performance analysis.

Government Agencies and Regulators: Authorized government entities or regulatory authorities when disclosure is required or permitted by applicable law.

Other Authorized Service Providers: Organizations assisting with legitimate business functions, subject to applicable privacy and security obligations.

Limits on Information Sharing

We seek to limit disclosures to information reasonably necessary for the intended purpose.

We do not sell personal information to third-party lead brokers.

We do not treat the submission of a website contact form as automatic authorization to share information for unrelated third-party marketing.

When additional authorization or consent is required by law, we will seek it before making the applicable disclosure.

Insurance and Health Information

Certain insurance-related records may contain sensitive personal or health information. Such information is handled according to applicable federal and state privacy requirements, contractual obligations, and the requirements of the insurance organizations involved.

Additional privacy notices or authorizations may apply to specific insurance applications, enrollments, or services.

Third-Party Privacy Practices

Our website may contain links to insurance carriers, government programs, and other independent websites. These organizations maintain their own privacy policies and practices.

We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

7. Data Security and Retention

Noy Burris Insurance recognizes the importance of protecting personal information and takes reasonable steps to safeguard information collected through our website and insurance services.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the information we handle.

These measures may include:

Access Controls: Limiting access to personal information according to authorized business responsibilities.

Technology Safeguards: Using security features available through our website, customer relationship management systems, and service providers.

Responsible Information Handling: Seeking to limit the collection, use, and disclosure of personal information to legitimate business and service purposes.

Service Provider Practices: Working with technology providers and insurance organizations that maintain their own privacy and security responsibilities.

Although we take reasonable precautions, no website, electronic communication, or data storage system can be guaranteed completely secure.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, comply with applicable insurance and regulatory requirements, resolve disputes, and fulfill legitimate business purposes.

Retention periods vary depending on the type of information and applicable legal requirements.

Some insurance records, including certain Medicare-related records, may be subject to specific regulatory retention requirements.

We do not promise automatic deletion of all records after a fixed period.

Requests for Deletion

You may contact us to request the deletion of personal information when permitted by applicable law.

Certain information may need to be retained for insurance servicing, legal obligations, regulatory compliance, or other lawful purposes.

We will review deletion requests according to applicable requirements.

Protecting Sensitive Information

We encourage visitors not to submit Social Security numbers, Medicare identification numbers, banking information, medical records, or other highly sensitive information through our public website chat.

When sensitive information is necessary for an insurance application or enrollment, our licensed team will explain the appropriate process for providing it.

Security Questions or Concerns

If you have questions or concerns about the handling of your personal information, please contact Noy Burris Insurance at:

Email: [email protected]
Phone: 702-499-8891

8. Changes to This Privacy Policy

Noy Burris Insurance may update this Privacy Policy periodically to reflect changes in our services, business practices, website technologies, or applicable legal and regulatory requirements.

When we make changes, we will update the effective date displayed at the beginning of this policy and post the revised version on noyburris.com.

If a change requires additional notice or consent under applicable law, we will provide that notice or request consent as required.

We encourage visitors and clients to review this Privacy Policy periodically to understand how their personal information is collected, used, shared, and protected.

Questions About This Privacy Policy

If you have questions about this Privacy Policy or how Noy Burris Insurance handles personal information, please contact:

Noy Burris
Licensed Insurance Agent
Las Vegas, Nevada
Phone: 702-499-8891
Email: [email protected]
Website: https://noyburris.com

Effective Date: October 24, 2026

PERSONALIZED INSURANCE GUIDANCE

Questions About Medicare or Health Insurance?

Have questions about Medicare, individual or family health insurance, or employer group coverage?

Connect with Noy Burris, a Licensed Insurance Agent, for personalized guidance. We'll help you understand your options, compare available plans, and make informed decisions about your coverage.

There's no obligation to enroll.